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GLORIOUS GLITZ TERMS AND POLICIES 

Glorious Glitz Rhinestone Tee Shirt Boutique would like to thank all clients for your business provided over these past seven years. Your encouragement, feedback and patience with the company’s growth is very much appreciated. As Glorious Glitz continues to expand, it is our goal to ensure that the best service in bling tee designs and group sales are provided. In an effort to continuously provide exceptional service, it has become necessary to update our policies to ensure optimum business efficiency. Effective January 1, 2018 the new terms and conditions will begin. Please review the terms and conditions carefully. Please contact us at 901.303.7549 or via e-mail at gloriousglitz@yahoo.com if you have any questions or concerns.

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Warmest Regards,
Vincent and Takeitha Carter
Lead Designers
Glorious Glitz Rhinestone Tee Shirts

WHAT IS YOUR RETURN POLICY FOR RHINESTONE TEE SHIRT ITEMS?

Glorious Glitz, at its sole discretion, may offer a full or partial refund or a discount to the Client under certain circumstances. All refund request will be thoroughly considered and discussed. Refunds can only be given the same way payment was submitted (unless otherwise stated. You must have your transaction number. (No Refunds will be given without a valid Transaction number).  If you paid through PayPal, you must submit an official file claim and Refund Dispute with PayPal. Once dispute is placed, it will go under review and a refund or decline of refund, with viable explanation should be sent to you within 48-72 hours. There will be no exceptions on custom items. Custom items cannot be returned for refund as we are not able to sell custom products. Custom items cannot be exchanged or returned.

PAYMENT POLICY (2019-2020)

Payment to Glorious Glitz is accepted via cash, check or credit card (through PayPal). For tee shirt orders of 5 (five) or less, payment may be submitted via Square Cash App ($workingthedash).

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After an order is submitted on-line, please allow 7-10 business days for shirt completion and 3-5 business days for delivery. On custom orders, please allow up to 14 business days for delivery. If you need a rush order, an additional $25.00 fee will be assessed.

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A deposit of 50% of the total estimate of the project is required before any and all work can begin, with the remaining balance due upon completion of the bling tee project. After five (5) business days, the 50% deposit is non-refundable. Glorious Glitz strives to meet realistic deadlines set and agreed upon through clear communication with the Client from the date of deposit. Turn around times vary from project to project. The amount of time the Client takes to review a proof prior to requesting a revision or approving final artwork can and will greatly affect turnaround time. Excessive review time will alter product receipt. However, in most cases, please allow 2 weeks for all completed projects.

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On all custom orders, there is a $35.00, one-time custom design fee charge. The Client will have the opportunity to change the requested design 3 (three) times. After the third request, there will be an additional $10.00 charge per design change. Glorious Glitz offers bulk pricing for any order over 12 shirts, per design request. For orders of 50 tees or more, we are able to offer you a bulk rate of $17.50* per shirt. This price is subject to change (higher or lower) with the style and availability of desired tee. For shirt orders of 100 or more, we can discuss bulk pricing rate in relation to design and tee shirt style requested. We strive to offer the best rates in bulk pricing for your group request.

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The Client may request the approved design to be placed on a tee shirt for digital marketing purposes at a charge of $10.00. Any unique artwork generated by Glorious Glitz for the Client belongs to the Client when payment in full is received. All work provided to the Client by Glorious Glitz is believed to constitute original work, and is prepared in good faith that it does not infringe on the rights of any other party. We are released from any legal ramifications of copyright infringement as we are not designers. In addition, Glorious Glitz agrees to not sell or reproduce bling tees that are of original content of the Client.

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There is a minimum order of 12 (twelve) required for all custom design request. There is no minimum requirement for stock designs.

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The Client will have the opportunity to approve additional charges should any occur as the work progresses, due to order increases. Payment in full will release/ship completed bling tee projects. Any account with a balance older than 15 days past the initial invoice date will be subject to compounding interest of 10% of the overdue balance per every five (5) days.

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There will be a $10.00 delivery charge for all orders delivered within a 25 mile radius.

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If payment is submitted via check, all checks will have a $10 fee added to the total balance. There will be a $40 reprocessing fee for any and all returned funds + plus any accrued bank fees.

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*Price is subject to change based on style request and availability of tee shirt requested.

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FREQUENTLY ASKED QUESTIONS AND POLICIES

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